Refund & Return Policy

At Synergy Sisters LLC, customer satisfaction is important to us.

Consumable Products

Due to health and safety considerations, all beverage purchases are final sale once shipped. We do not accept returns of consumable products.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact hello@synergysistersstpete.com within 7 days of delivery.

Include your order number, a description of the issue, and photographs when available.

Eligible claims may receive a refund or replacement at no additional charge.

Non-Consumable Merchandise

Unused, unworn merchandise may be returned within 30 days of delivery in its original condition. Customers are responsible for return shipping unless the item is damaged, defective, or incorrect.

Custom or personalized merchandise may be excluded from discretionary returns when disclosed before purchase.

Order Cancellations

Orders may be canceled before shipment when possible. Once shipped, beverage orders cannot be canceled or returned for a change of mind.

Refund Processing

Approved refunds will be issued to the original payment method. Please allow approximately 5–10 business days for your financial institution to process the refund.

This policy does not limit rights provided by applicable consumer protection laws.

Contact Information

Synergy Sisters LLC
1128 94th Ave, #1137
St. Petersburg, FL 33702
hello@synergysistersstpete.com